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LEGAL

Acceptable Use Policy

The rules of the road. Breaking these will get your account throttled, suspended, or terminated.

Last updated: 2026-09-08

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1. Purpose of this policy

In plain English: This sets out what you may not do with the app. Breaking these rules can get you suspended.

This Acceptable Use Policy ("AUP") applies to everyone who accesses or uses MyPanditji. It is incorporated into the Terms of Service. Violating the AUP can lead to throttling, suspension or termination of your account, and where the violation is unlawful, to referral to law enforcement.

2. Prohibited content

In plain English: Don’t submit illegal content, hate, sexual content involving minors, or anything that violates other people’s rights.

You may not submit, request, or generate content that:

Is unlawful in your jurisdiction or in the United States.
Sexualises minors in any form.
Promotes terrorism, mass violence, or self-harm.
Promotes hatred or harassment of a person or group based on race, religion, ethnicity, caste, gender, sexual orientation, disability, or any protected characteristic.
Infringes another person’s intellectual property or privacy.
Defames or threatens a specific identifiable person.
Contains malware, links to malware, or attempts to exploit vulnerabilities.

3. Prohibited uses

In plain English: No scraping, no automated abuse, no reselling, no use that puts another person at risk.

You may not:

Access the Service through any automated means — bots, scrapers, headless browsers, multi-account scripts, virtualised devices — except via APIs we have formally offered for that purpose.
Reverse engineer, decompile, or attempt to derive source code or model weights.
Use the Service to deliver readings to other people in a way that creates a regulated professional duty (medical, legal, financial) that we cannot meet.
Resell, rebrand, white-label, or otherwise commercially exploit the Service or its outputs without a written agreement with us.
Create multiple accounts to circumvent rate limits, quotas, trials, or bans.
Use the Service in any way that interferes with its normal operation — stress-testing, denial-of-service patterns, malformed requests sent at high volume.
Bypass age verification, geographic restrictions, or other access controls.

4. Fair use on Max + Council modes

In plain English: Max Council burns a lot of compute. We allow generous personal use; we don’t allow batch farming.

The Max Council mode convenes four specialist agents (from a 25-school roster) in parallel followed by a frontier-tier reconciliation. Each Max session costs us materially more than a Normal reply.

Max and Deep Research modes are intended for thoughtful, one-at-a-time personal use. Triggering them at machine-paced volume (for example, ten Max Council sessions in five minutes) is treated as automated abuse and will be throttled. Persistent abuse will be cause for suspension.

5. Sanctions, export controls and embargoed regions

In plain English: We can’t offer the Service in places where law forbids us to.

You may not access or use the Service if you are located in, or are a resident of, any country or region subject to comprehensive sanctions by India, the United States, the United Kingdom, the European Union, or the United Nations, or if you are listed on any applicable denied-parties list. You may not use the Service to circumvent any applicable export control or sanctions law.

6. Enforcement & appeals

In plain English: We escalate proportionally: warning → throttle → suspension → termination. Appeals go through support.

We generally enforce this AUP in proportion to the violation, escalating from in-product warning, to throttling, to suspension, to termination. Severe violations — illegal content, security attacks, abuse of other users — may be enforced immediately at the highest level.

If you believe your account has been actioned in error, you may appeal by writing to support@mypanditji.io with your account email and a short explanation. We aim to respond to appeals within five business days.

7. Reporting abuse

In plain English: If you see something on the Service that breaks these rules, tell us.

Report abuse, suspected fraud, infringement, or AUP violations to support@mypanditji.io. For security vulnerabilities, see the responsible-disclosure programme at /security.